Effective Date: 27 Jun 2024

OM Handyman Services is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you disagree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

Personal Data:

We may collect personally identifiable information that you voluntarily provide to us when you contact us, register on the website, book a service, or communicate with us, including:

• Name
• Email address
• Phone number
• Address

Non-Personal Data:

We may also automatically collect non-personal information about you when you visit our website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the website.

2. How We Use Your Information

We use the information we collect in the following ways:

• To provide, operate, and maintain our services
• To improve, personalize, and expand our services
• To communicate with you, including customer service, support, and responding to inquiries
• To process transactions and send you related information, including booking confirmations and invoices
• To send you promotional communications and updates about our services
• To monitor and analyze usage and trends to improve your experience with our services

3. Disclosure of Your Information

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf.
• Business Transfers: We may share or transfer your information in connection with or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Legal Obligations: We may disclose your information if required by law or in response to valid requests by public authorities.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access – You have the right to request copies of your data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Effective Date: 27 Jun 2024

By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.

1. Services

Handyman Service offers a variety of handyman services, including but not limited to general repairs, plumbing, electrical work, carpentry, painting, and home maintenance. Our services are provided on a scheduled basis and are subject to availability.

2. Quotes and Estimates

All quotes and estimates provided are based on the information given at the time of the request. Prices may vary if the scope of work changes or additional issues are discovered during the job. We will notify you of any changes before proceeding with the work.

3. Booking and Cancellation

Booking: To schedule a service, please contact us via phone, email, or our website. A booking is confirmed once you receive a confirmation message from us.

Cancellation: If you need to cancel or reschedule a booking, please notify us at least 24 hours in advance. Failure to do so may result in a cancellation fee.

4. Payment Terms

Payment Methods: We accept payments via cash, credit card, debit card, and electronic transfer.

Payment Due: Payment is due upon completion of the service unless other arrangements have been made in advance. For larger projects, a deposit may be required before work begins.

5. Warranty and Liability

Warranty: We stand by the quality of our work. If you are not satisfied with the service provided, please contact us within 30 days, and we will address any issues at no additional cost.

Liability: While we take every precaution to ensure the safety and security of your property, [Your Business Name] is not responsible for any damage or loss that occurs as a result of our services unless due to our negligence.

6. Customer Responsibilities

Access: Customers must provide safe and clear access to the work area. If special access or parking permits are required, it is the customer’s responsibility to arrange and provide them.

Personal Belongings: Customers should secure or remove any personal belongings from the work area to prevent damage or loss.

7. Use of Materials

Materials Provided: We may provide materials for certain jobs, which will be included in the estimate. If you prefer to supply your own materials, please inform us in advance.

Unused Materials: Any unused materials provided by [Your Business Name] remain our property and will be removed after the job is completed unless otherwise agreed upon.

8. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy [link to Privacy Policy] for information on how we collect, use, and protect your personal information.

9. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the revised terms.

10. Governing Law

These Terms & Conditions are governed by and construed by the laws of [Your State/Country]. Any disputes arising from these terms or the use of our services will be subject to the exclusive jurisdiction of the courts of [Your State/Country].